F.A.Q (Frequently Asked Questions)
Can I make an appointment online?
Currently you can only book appointments by calling us or scheduling in person.
Do you require deposits to book appointments?
No deposit is required to book with us unless you have a history of late cancellations or no shows.
How long do I have to cancel or reschedule my appointment?
We ask for a 24 hour cancellation notice. We understand that sometimes things just happen out of our control, so if you have to cancel the same day as the appointment please call us at 540-595-9081. *No Shows are unacceptable!
*If you have 3 no shows and/or late cancellations in a year we will require you to pay a deposit to hold your appointments*
How early should I arrive?
Please come 10 minutes before your appointment time. If you are running late please call us at 540-595-9081 to let us know. Depending on how late you are we may need to reschedule your appointment.
Is there a dress code for your spa?
No, come as you are.
Do you have a membership with special perks?
Yes! You can join our love club for free by purchasing a full price specialty service, after that you'll receive $15 off of any specialty service plus you will receive $5 off any pedicure. You will be issued a love club punch card which must be presented at check out in order to redeem your discounted service. The only requirement is that you commit to come to our spa once each month for any specialty service. You can choose between a 1 hour Therapeutic Massage, a Facial, or a relaxing Back Polish or Body Scrub. As an added perk every 5th specialty service will be free. Please note that specialty services do not include manicures & pedicures.
*Note that if you do not schedule the massage once EVERY 12 months you will NOT get the $15 off*